The art of conveying a message effectively is a skill essential in an individual. T anto if you want to make presentations to security and successfully negotiate, communicate clearly will help you hone your skills as a communicator.
Good communication is the lifeblood of business. Can take many forms, speak, write and listen, but his goal always is to convey a message to audiences. Use it to manage information and improve their relationships.
BE EFFECTIVE ...
Effective communication depends on the people understand his message and respond in ways that advance the exchange, preferably in the direction desired by you.
OBSTACLES ...
Any communication involves participated ation of two parts, each of l as which may have needs, desires and attitudes. These needs and desires can present barriers if they conflict with those of the other party, and these constraints may prevent you transmit or receive the right message.
CLARITY ...
The three rules that govern good communication refer to clarity:
Be clear what you want to communicate.
transmit the message succinctly.
sure the message was understood.
CONTACT THE BODY LANGUAGE
The position is a very important aspect of body language. A general understanding of body language to understand the real op inion others.
The grooming and posture always determine an impression. The first mere impressions are very important. It is believed that the first five seconds in any first encounter are more important than five minutes.
UNDERSTANDING AND USING GESTURES ...
gestures that indicate support, and look into your eyes and tilt your head when someone talks, generate understanding. We can control to some extent, body language, but not quite. Choose your words carefully and be as honest as possible, otherwise, your body language can contradict.
LEARNING TO LISTEN
often forget that communication is a two-way process, because the important thing is that both parties understand. The listening skills are essential, because the way as it sounds relevant to the other and helps the exchange.
If you listen carefully, inspire confidence in the speaker.
Believe what they say until proven otherwise.
If you only hear what they want to hear lead to misunderstandings.
constant interruptions can be very discouraging to those who have trouble communicating their views. INFORMATION EXCHANGE
can not assure a successful conclusion of a meeting, but if you can start it right. His words and attitude affect others' reactions significantly.
initial greetings should be made as cordial as possible.
BE UNDERSTOOD ...
is very easy to convey a message that can be misinterpreted. This may be because you are not sure what you mean, or because their language is confusing but its objectives are clear, or because his body language contradicts his oral message. To avoid this, please repeat the message recipient, then you can correct any misunderstanding.
REACTIONS ...
are an essential part of communication, making sure that it understood the message of the other and react to what they have said and done. RAISE QUESTIONS
To establish a basis for good communication is very important questions well plate. Why, how and when are the basic questions. Use it often to get, of himself or others, the answers needed for effective communication.
The right questions open the door to knowledge and understanding. For this reason you should ask questions that regaranticen meet their objectives. Throughout the conversation, keep asking until you get the answers you need.
Consider the tone of voice. A wrong tone can generate a counter response.
Good communication is the lifeblood of business. Can take many forms, speak, write and listen, but his goal always is to convey a message to audiences. Use it to manage information and improve their relationships.
BE EFFECTIVE ...
Effective communication depends on the people understand his message and respond in ways that advance the exchange, preferably in the direction desired by you.
OBSTACLES ...
Any communication involves participated ation of two parts, each of l as which may have needs, desires and attitudes. These needs and desires can present barriers if they conflict with those of the other party, and these constraints may prevent you transmit or receive the right message.
CLARITY ...
The three rules that govern good communication refer to clarity:
Be clear what you want to communicate.
transmit the message succinctly.
sure the message was understood.
CONTACT THE BODY LANGUAGE
The position is a very important aspect of body language. A general understanding of body language to understand the real op inion others.
The grooming and posture always determine an impression. The first mere impressions are very important. It is believed that the first five seconds in any first encounter are more important than five minutes.
UNDERSTANDING AND USING GESTURES ...
gestures that indicate support, and look into your eyes and tilt your head when someone talks, generate understanding. We can control to some extent, body language, but not quite. Choose your words carefully and be as honest as possible, otherwise, your body language can contradict.
LEARNING TO LISTEN
often forget that communication is a two-way process, because the important thing is that both parties understand. The listening skills are essential, because the way as it sounds relevant to the other and helps the exchange. If you listen carefully, inspire confidence in the speaker.
Believe what they say until proven otherwise.
If you only hear what they want to hear lead to misunderstandings.
constant interruptions can be very discouraging to those who have trouble communicating their views. INFORMATION EXCHANGE
can not assure a successful conclusion of a meeting, but if you can start it right. His words and attitude affect others' reactions significantly.
initial greetings should be made as cordial as possible.
BE UNDERSTOOD ...
is very easy to convey a message that can be misinterpreted. This may be because you are not sure what you mean, or because their language is confusing but its objectives are clear, or because his body language contradicts his oral message. To avoid this, please repeat the message recipient, then you can correct any misunderstanding.
REACTIONS ...
are an essential part of communication, making sure that it understood the message of the other and react to what they have said and done. RAISE QUESTIONS
To establish a basis for good communication is very important questions well plate. Why, how and when are the basic questions. Use it often to get, of himself or others, the answers needed for effective communication.
The right questions open the door to knowledge and understanding. For this reason you should ask questions that regaranticen meet their objectives. Throughout the conversation, keep asking until you get the answers you need.
Consider the tone of voice. A wrong tone can generate a counter response.
Extracted from:
HELLER, Robert. (1998). Communicating with Clarity. Barcelona: Grijalbo
HELLER, Robert. (1998). Communicating with Clarity. Barcelona: Grijalbo
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